Having trouble loading one or more of the library's web pages from home
If you suddenly cannot access one or more of the library's pages (or other web pages at MCC), the first thing you should do is clear your browser cache. This removes old saved files and images from previous uses of the site(s) which may be interfering with your browser's ability to display the pages.
Instructions for clearing your browser cache vary depending on what brand and version of Internet browser you are using. (Not sure which browser you are using? Try visiting WhatIsMyBrowser.com.)
If you use Chrome (instructions from support.google.com)
- On your computer, open Chrome.
- At the top right, click More
.
- Click More tools
Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes.
- Click Clear data.
Note: clearing your cookies will also log you out of any website you are currently logged into, including the MyMCC services, Canvas, Gmail, Facebook, etc. on the computer.
If you use Mozilla Firefox:
Instructions from: https://support.mozilla.org/gu-IN/kb/how-clear-firefox-cache
- Click the menu button. and select Options. ...
- Select the Privacy & Security panel.
- In the Cookies and Site Data section, click Clear Data….
- Remove the check mark in front of Cookies and Site Data. ...
- With Cached Web Content check marked, click the Clear button.
- Close the about:preferences page.
In Internet Explorer (Internet Explorer is no longer recommended):
Instructions from support.microsoft.com
- In Internet Explorer, select the Tools button, point to Safety, and then select Delete browsing history.
- Choose the types of data or files you want to remove from your PC, and then select Delete.
In Microsoft Edge,
(Instructions from support.microsoft.com)
- Select Settings and more >
Settings > Privacy and services . - Under Clear browsing data, select Choose what to clear.
- Choose a time range from the Time range drop-down menu.
- Choose the types of data you want to clear (see the table below for descriptions). For example, you may want to remove browsing history and cookies but keep passwords and form fill data.
- Select Clear now.
In Apple Safari,
(instructions from support.apple.com )
-
In the Safari app
on your Mac, choose History > Clear History, then click the pop-up menu. -
Choose how far back you want your browsing history cleared.